Damn!!! Did You Know?

[Psychotic_Gemini]

I have to add, I'm naturally prone to foul language, my job in customer service however requires polite, calm, "clean" language. There is a certain level of satisfaction that comes with spewing a mouthful of expletives one right after the other and each one different... very orally satisfying    I'm not at all surprised it works as a pain reliever. The right combination of words works magic!

-chuckle- I had to call customer service on Friday.  The asshat who answered my call put me on hold without even saying hi.  After a little more than five minutes, I called the phone tree back ... punching into the sales line (knowing I'd get to talk to a human ... and right away).

I was already pissed when the guy answered ... and I pre-apologized for him having to take the call, because I don't play ... or moderate my language.  When he finally turned the call over to a supervisor, he had all the details laid out for her.  I think the customer service agent who put me on-hold was gonna get an earful.

The thing we all should remember when calling a company is that their time is money.  The longer you can keep them tied up listening to 'the problem' ... the better you're doing.  If you can get a few curse words into their overly sensitive ear canals ... so much the better.  I know I felt better.  Hee Hee

That actually is pretty smart, calling a different department, noted for future use... My type of customer service is face to face... I work in a casino, it's intimidating to deal with the rare occasion of irate guests... all I have to do, thankfully, is call my supervisor, until then, smile and speak calmly and cheerfully